Nick
Castillo
PRODUCT MANAGER
Hello!
Stay a while. Get to know me.
With a background in development, design, operations, running beta tests, marketing, and community management/engagement, Product Management is where I feel I could utilize all my skills at one time.
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I pride myself in the ability to communicate with people in many departments and from a variety of backgrounds. I have telecommuted for the past 7 years and worked with developers and designers from over 30 different countries.
About Me
I love to create exciting and engaging software. My strong suit is in gamification. My background in development and marketing allows me to easily cross communicate between teams—which is just one of the many reasons why you'll want me on your team!
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Throughout my career I have practiced a wide-range of disciplines that have given me a unique perspective on product promotion.
BUSINESS
Product Management
Operations Management
Gamification Development
Data Analytics
DEVELOPMENT
Java Development
Product Strategy & Implementation
MARKETING
Social Media Marketing
Community Development
Event Hosting
Topcoder
March 2015 - November 2022
Topcoder is a competitive crowdsourcing, competitive programming, and gig work placement platform. There are over 1.8 million + registered users from around the world with expertise that span across the software development life cycle.
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There are two sides of the company: Community and Customers. My roles in my 7+ years there were solely on the community side.
Product Manager
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Led an Agile Scrum Team as the product owner and scrum master performing rituals such as sprint planning, ticket grooming, stand-ups, etc.
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Used data captured from Looker and Heap to not only make product decisions, but also create dashboards to keep track of the results.
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Utilized Jira as a way to run sprints and used the burndown chart to evaluate my team's progress.
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Created a successful gamified Discord server for the Topcoder community.
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Community Operations Manager
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Created and implemented a Beta Testing program to acquire freelancer feedback on new features
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Managed a globally distributed design and development team focused on webapp experiences
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Analyzed usage trends with Heap and Google Analytics to make informed UI/UX and workflow decisions for the website
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Hosted 15 in-person and virtual events for 100+ attendees per audience
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Created and managed Thrive, a library of 1500 articles migrated from legacy applications to a new Contentful solution
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Developed a gamification strategy to evolve Topcoder’s freelancer engagement model
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Used gamification principles to develop a new formula for freelancer ratings
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Led Mailchimp operations including: member organization, new user additions, and a preference management workflow enabled via API Integration.
Brivo Labs
May 2012 - March 2015
Digital Innovation and Media Manager
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Created and managed the development of the Randivoo Mobile prototype, an app that unlocks doors using Bluetooth Low Energy and Salesforce
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Integrated IoT technologies such as: Nymi Band, Google Glass, Estimote beacons, and Pebble Watch to create futuristic solutions
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Filmed and edited 13 promotional videos, photographed company headshots, and managed the Wordpress site
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Attended Dreamforce and SXSWi to promote and demo products
EDUCATION
Virginia Tech '07
B.S. Computer Engineering
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Want to chat?
If you think I would be a fit for your company, please feel free to reach out by filling out this form.